How to Order Your Personalized Keepsake

A simple step-by-step guide โ€” whether you're buying a listed design or requesting something completely custom.

Visit Our Etsy Shop
Secure Payment Via Etsy's trusted checkout
Order Tracking Know where your keepsake is
Buyer Protection Etsy's purchase guarantee

How would you like to order?

We have two easy ways for you to get your personalized keepsake. Pick the one that fits your needs.

Ordering a Listed Product

Found something you love in our shop? Here's how to make it yours in just a few easy steps.

1

Visit Our Etsy Shop

Tap the link below or search "ArtzyDesignsStudio" on Etsy. You can browse from your phone or computer โ€” the experience is the same.

2

Browse & Pick Your Design

Scroll through our collection of baby keepsake frames, milestone boards, and nursery decor. Tap on any product to see full details, photos, and pricing.

3

Check Details & Select Options

Read the product description carefully for size, materials, what's included, and turnaround time. If the listing offers options (frame size, color theme), select your preference from the dropdown.

4

Add Your Personalization Details

This is the most important step! Look for the "Add your personalization" text box on the listing page. Enter all the details mentioned in the description.

โœ๏ธ What to Write in the Personalization Box

Baby's Name: Mira
Date of Birth: 15 March 2025
Weight: 3.2 kg
Height: 49 cm
Time of Birth: 10:42 AM
Theme / Color Preference: Soft pink floral
Any Special Note: Please add "Our Little Star" at the top

๐Ÿ’ก Don't worry about photos yet โ€” if your design needs baby photos, we'll request them via Etsy Messages after you place the order.

5

Add to Cart & Checkout

Tap "Add to Cart", then "Proceed to Checkout". Etsy accepts credit/debit cards, PayPal, Apple Pay, Klarna, UPI, and more. Fill in your shipping address and complete payment โ€” that's it!

6

What Happens Next

Once you order, here's exactly what to expect โ€” no surprises, just smooth progress:

๐Ÿ“ฆ
Order Placed
โ†’
๐ŸŽจ
Design Preview
24โ€“48 hrs
โ†’
โœ…
Your Approval
โ†’
๐Ÿ”จ
Crafting
8โ€“10 days
โ†’
๐Ÿšš
Shipped with Tracking

We always send a design preview for your approval before we start crafting. You can request tweaks at this stage โ€” no extra charge.

Ordering Something Custom

Have a unique idea or saw something on Instagram? We'll create a one-of-a-kind piece just for you. Here's how it works.

1

Message Us with Your Idea

Send us a DM on Instagram (@artzy.designs) or message us on Etsy using the "Contact Shop Owner" button. Share your idea, reference photos, colors, theme โ€” anything that helps us understand your vision.

๐Ÿ’ฌ Not Sure What to Say? Start With This

"Hi! I'd love a custom keepsake for my baby's first birthday. I saw a design on your Instagram with a teddy bear theme โ€” can you make something similar in pastel blue? Baby's name is Arjun."

๐Ÿ’ก Don't have a clear idea? That's completely okay! Just tell us the occasion and we'll suggest designs.

2

We Discuss & Finalize Together

We'll chat with you to nail down every detail โ€” design, colors, text, size, and any special elements. We'll share references and rough concepts until you're 100% happy with the plan. We also confirm the price at this stage, so there are no surprises.

3

We Create a Custom Listing for You

Once everything is finalized, we create a private Etsy listing made specifically for your order โ€” with the exact description and agreed price. We'll send you the direct link.

๐Ÿ”— What is a Custom Listing?

It's a product page on Etsy created just for you. It shows your custom design details and the agreed price. You simply open the link and purchase โ€” same secure Etsy checkout as any other order. Think of it like a personalized invoice on Etsy.

4

Complete Your Purchase on Etsy

Tap the link we send you, review the listing details, and complete your purchase through Etsy's secure checkout. Same payment methods, same buyer protection โ€” everything you'd expect from a regular Etsy order.

5

Design Preview & Your Approval

We'll send you a polished design preview via Etsy Messages. Review every detail โ€” you can request revisions at this stage before we begin crafting. We don't start until you say "perfect!"

6

Crafting & Delivery

Once approved, we begin handcrafting your keepsake. Here's your timeline:

๐Ÿ’ฌ
Idea Shared
โ†’
๐Ÿค
Details Finalized
โ†’
๐Ÿ”—
Custom Listing Sent
โ†’
โœ…
Preview Approved
โ†’
๐Ÿšš
Shipped
8โ€“10 days

Frequently Asked Questions

Why do I need to order through Etsy instead of paying directly?

Etsy protects both of us. You get secure payment processing, full order tracking, and a buyer protection guarantee. It's the safest and most transparent way to handle handcrafted orders โ€” no risk for either side.

Can I send reference photos through Instagram?

Absolutely! Share any reference images, inspiration, or screenshots via Instagram DM. For personal baby photos needed in the actual design, we'll request those securely via Etsy Messages after you place your order.

What if I want to change something after ordering?

Message us on Etsy as soon as possible. We always share a design preview before we begin crafting, so you'll have a clear window to request changes or tweaks โ€” no extra charge for reasonable revisions.

Do you ship internationally?

Yes! We ship worldwide with secure, careful packaging. Delivery times vary by destination โ€” domestic orders typically arrive faster, while international shipments may take 2โ€“4 weeks depending on customs and location.

What payment methods are accepted?

Etsy accepts Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Klarna (buy now, pay later), and Etsy gift cards. For Indian customers, UPI and net banking options may also be available.

How long does it take to receive my order?

Most orders are crafted within 8โ€“10 business days after design approval. Add shipping time on top โ€” domestic India orders take 5โ€“7 days, international orders take 2โ€“4 weeks. We'll share tracking details so you always know where your keepsake is.